NEW ORIGIN DIAMONDS
New Origin Diamonds
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Direct Surat Manufacturer Support

Contact Our Diamond Specialists

Assisting clients in the USA, Canada, UK, and India with certified loose diamonds, custom rings, and wholesale inquiries.

Get In Touch Directly

Whether you are looking for a specific carat weight, need help reading an IGI certificate, or want to create a custom engagement ring, our gemologists are available to assist you.

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Speak directly with our Surat Diamond Studio team

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USA Customer Support Desk

580 5th Avenue, Diamond District, New York, NY 10036

India Craftsmanship Studio & Factory

Surat Special Economic Zone, Gujarat 395006, India

Direct Email

support@neworigindiamonds.com / sales@neworigindiamonds.com

US Toll-Free Hotline

+1 (800) 555-DIAMOND (Mon-Sat 9am - 8pm EST)

Send Us a Message

Insured USA Express Delivery

Every shipment to the USA is handled via FedEx Priority or UPS Express with 100% full-value insurance and signature confirmation.

B2B Jeweler Accounts

We supply independent jewelry retail storefronts, CAD designers, and custom bench jewelers across the US with calibrated parcels and memo stock.

100% Certificate Guarantee

Every stone is accompanied by its physical and digital IGI or GIA grading certificate with matching laser inscription on the diamond girdle.

✦ Customer Support FAQ ✦

Frequently Asked Questions

Helpful information on ordering, custom designs, and international courier delivery.

All orders are shipped via express insured courier (FedEx International Priority or UPS Express) with door-to-door tracking and direct adult signature required. Typical transit time to major US destinations is 3 to 5 business days. All shipments are fully insured for 100% of their invoiced value.

Simply contact us via WhatsApp or submit the inquiry form above with your desired carat weight, shape, and color/clarity requirements. Our team will promptly send 360° high-definition studio videos and direct links to verify official IGI or GIA digital grading certificates.

Yes. We have in-house CAD jewelry designers who create custom bridal rings, solitaires, three-stone rings, and tennis bracelets in 950 Platinum, 14K/18K Yellow, White, or Rose Gold. You can provide a sketch, photo reference, or description, and we will render a precise 3D CAD preview for your approval before casting.

Independent retail jewelers, bench artisans, and jewelry wholesalers can select "USA Jeweler B2B Wholesale Account" in the topic dropdown or connect with our Surat B2B desk directly on WhatsApp. We provide calibrated parcel wholesale rates, volume discounts, and memo terms for qualified jewelry businesses.
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